What To Do In The Event Of An Accident


1. Safety First

If you can, move your vehicle out of traffic and turn on the hazard flashers. Surround your car with warning triangles or flares if you have them. Then stand a safe distance away while you talk to other drivers or wait for help.

2. Are You Injured?

Check yourself and your passengers to make sure no one is hurt. Some injuries may delay their effects, so check often over time. Even a fender bender might have caused an injury that's not noticeable right away. Call for medical help if there is any doubt.

3. Call Authorities

Call 9-1-1, especially if there has been substantial damage or anyone is injured or acting confrontational. When they arrive, ask for the investigating officer's name and contact information, and for the accident report number so that you can follow up.

4. Exchange Information

Obtain the name, address, phone number, drivers license number, plate number, and insurance information of any other drivers involved in the accident. Also record names of anyone with injuries and witnesses. Don't argue over who is at fault or admit blame.

5. Record the Scene

If possible, take photos of the scene (a cell-phone camera can come in handy) or draw a diagram showing the positions of all involved vehicles.

6. Call FCG Repair Shop

After recording the scene, call FCG Repair Shops (774) 745-7065 [Spencer, MA], (508) 832-8153 [Auburn, MA] and we will guide you through the next steps of getting your vehicle repaired quickly & safely.